Online Customers:
Please be aware that we only do "on trial" arrangements in person for local customers. Also, Our Return and Exchange policies for online transactions differ in two respects:
Shipping
Allowances:
The consumer is responsible for all shipping costs on orders correctly filled. We will issue a call tag if there is a shipping error, and we will ship the correction at our cost.
Damage:
Any damage must be reported within 48 hours of delivery. Save all packing and paperwork. We will notify the carrier and ship replacement goods as quickly as possible.
Time Allowed:
To allow time for goods to be shipped back, the return period is 14 days instead of 7 for goods that are purchased online, by phone, or by mail.